If you are setting up a wellbeing ambassador network, the right training makes all the difference. You want credible content, practical tools and support that fits your workplace. If you are asking what companies in Australia offer training programs for wellbeing ambassadors, this guide brings together trusted options and how to choose the best fit for your goals.
Done well, ambassadors lift engagement, normalise healthy habits and reduce risk by signposting support early. Done poorly, they burn out or drift without impact. Below you will find a clear definition, why it matters, a shortlist of Australian organisations offering wellbeing ambassador training programs and a quick checklist to help you decide.
For deeper context on the role and impact of ambassadors, explore Better Being’s insights on the
benefits of workplace wellbeing ambassadors, how to
support wellbeing ambassadors and why
CFOs should invest in wellbeing ambassador programs.
What is a Wellbeing Ambassador?
A wellbeing ambassador is a trained, voluntary peer who champions healthy habits, shares credible resources and helps connect colleagues to support. They are not therapists or safety officers. They are culture shapers who model simple actions and spark participation in wellbeing activities.
Why it Matters
Ambassadors help translate policy into practise. Peer influence drives behaviour change, especially when time and cognitive load are high. In Australia, employers have a duty to manage psychosocial risks. Building capability to promote healthy work and early help seeking is part of a practical approach to mentally healthy workplaces.
See guidance from Safe Work Australia on managing psychosocial hazards and promoting mental health at work. For a national evidence base on mentally healthy workplaces, visit the National Workplace Initiative portal
here.
Australian Organisations Offering Wellbeing Ambassador Training Programs
The following organisations provide training or structured support suitable for wellbeing ambassadors and champions in Australian workplaces. Always review scope, accreditation, delivery format and alignment to your psychosocial risk profile.
Better Being
Better Being designs and delivers evidence based
wellbeing ambassador programs tailored to your culture, risk profile and goals. Programs build capability in behaviour change, safe signposting, event activation and measurement. To understand the approach and outcomes, see our articles on the
need for wellbeing ambassadors and practical
support for ambassador networks.
R U OK
R U OK offers workplace resources and guidance for building a network of R U OK Champions who promote connection, safe conversations and help seeking. Explore their workplace hub
here.
Mental Health First Aid Australia
MHFA courses equip staff to recognise signs of mental health problems and provide initial support. Many organisations train ambassadors in MHFA as part of their role. Details on workplace training are available
here.
Black Dog Institute
Black Dog Institute provides workplace training on mental health literacy, leader education and building healthy teams. Their programs can complement an ambassador network with credible, clinician led content. Learn more
here.
WayAhead Workplace Wellbeing Champions Network
WayAhead runs a network for workplace wellbeing champions with events, learning and community of practise, supporting NSW and national organisations. Find details
here.
SuperFriend
SuperFriend offers evidence based resources, insights and tools for mentally healthy workplaces, including materials to support wellbeing champions. Explore their resources
here.
VicHealth Achievement Program Healthy Workplaces
This statewide program supports workplaces to create healthier environments, often guided by internal champions using structured modules and recognition pathways. Details are
here.
Mentally Healthy Workplaces National Workplace Initiative
A national hub of quality assured resources and guides to help leaders and champions implement mentally healthy work, aligned to Australian standards. Access the portal
here.
Tip: for large or regional organisations, consider blending providers. For example, use MHFA for early support skills and Better Being to coach trained ambassadors and measure impact.
How To Choose The Right Program
- Start with your risks and goals: Map psychosocial risks, engagement goals and target behaviours. Align training content to these priorities.
- Check evidence and expertise: Look for programs grounded in behavioural science and Australian workplace standards. Ask for outcomes and case studies.
- Confirm role clarity and safety: Ambassadors should champion and signpost, not provide therapy. Ensure boundaries, escalation pathways and support are explicit.
- Prioritise practical tools: Seek templates, playbooks and activation guides that ambassadors can use immediately.
- Plan ongoing support: A one off workshop will fade. Budget for coaching, community of practise and refreshers across the year.
- Measure what matters: Define simple lead indicators like participation, help seeking and manager capability. For guidance, see how to measure your employee wellbeing program.
Action Plan To Launch Or Refresh Your Ambassador Network
1. Define Purpose And Scope
Write a simple charter that covers goals, responsibilities, limits and support. This protects volunteers and lifts impact.
2. Select And Train Ambassadors
Recruit diverse volunteers across teams and locations. Pair core training with role specific coaching and resources. For selection tips, see the business case and structure in
why your business needs wellbeing ambassadors.
3. Equip With A Quarterly Playbook
Provide a calendar of themes, ready to run activities and communications. Link to internal policies and local EAP and safety pathways.
4. Build Leader Alignment
Brief managers and executives on the role of ambassadors and how to support them. Connect this to culture and performance metrics. For context, read leadership’s role in wellbeing programs
here.
5. Create Community And Care
Hold regular check ins, share wins and rotate responsibilities to prevent burnout. Recognise contributions publicly and in performance reviews. Practical ideas are in
how to support wellbeing ambassadors.
6. Track And Report Outcomes
Use simple dashboards to monitor participation, pulse survey signals and referrals to support. Share results with leaders quarterly. For ROI tips, see
measuring ROI.
For Workplaces
- Set clear guardrails: Define what ambassadors do and do not do, including referral pathways to EAP and safety.
- Fund time and tools: Allocate workload relief and a small activation budget for each ambassador.
- Make leader support visible: Encourage managers to promote ambassador events and attend key activities.
- Embed in governance: Align activities to psychosocial risk management and report alongside safety metrics.
- Invest in capability: Pair ambassador training with manager education to multiply impact.
- Measure impact: Track leading indicators and share stories that connect to engagement and retention. For strategies, read boosting employee engagement with wellbeing programs.
Key Takeaways
- If you are asking what companies in Australia offer training programs for wellbeing ambassadors, there are credible options across specialist providers, universities and public health programs.
- Choose training that aligns to your risks, goals and culture, with clear boundaries and practical tools for activation.
- Blend providers where needed. Pair core ambassador training with leader education and a systems framework.
- Community and ongoing coaching prevent volunteer burnout and sustain momentum.
- Measure participation, help seeking and simple culture signals to demonstrate value and improve over time.
READY TO IMPLEMENT A WELLBEING PROGRAM WITH TANGIBLE BENEFITS FOR EVERYONE INVOLVED?
